“An absolute pleasure from start to finish.”

Role
Chief Investment Officer
Visa
O-1A (agent)
Hometown
Johannesburg

01 The challenge
Not getting this visa meant that I couldn't be in the country I wanted to be. On top of that, it could have put my job in jeopardy as well. I'd previously worked with another agency that gave me the real runaround. After six months, all we'd reached was a request for evidence. It was a frustrating experience, especially with something this important hanging in the balance.
02 Why Global Citizens
Global Citizens is one of our portfolio companies, and I already thought Owen, Jo, and Demi were all incredible. Turns out I was right! Compared with my previous agency, the experience was completely different. The GC team was incredibly personable, unbelievably professional, and much better equipped to handle my O-1 case. They did the preparation work in about 10 days, and my visa was approved within 10 days as well.
03 The turning point
The moment Jo got on a call, I felt so at ease. I honestly felt pretty emotional because this was such a big deal for me. Jo was unbelievably competent and amazing, and that made a real difference in how I felt about the process.
“The moment Jo got on a call, I felt so at ease.”
— Gigi Brett
04 The outcome
My O-1 visa was approved, which was incredibly important given what was at stake for both my job and my ability to be in the country where I wanted to live. After spending six months with another agency, I had a very different experience with Global Citizens. The team handled the preparation in about 10 days, and I described the experience as an absolute pleasure from start to finish.